State Farm® Insurance Agent Mark Peterson

"I have been with State Farm for 15 years. I had homeowners insurance and, for the majority of that time, I had 2 to 4 cars insured through them. I only contacted them in the fall and spring when I would change the policy on my sports car. They received over $1,000 per month from me, and although my bill would occasionally change, I trusted them and didn’t question anything. Recently, I built a custom home and needed to put insurance on it. However, I was automatically denied due to a recent algorithm they implemented. The reasoning behind this is that if you have two claims, you are automatically denied. I had one claim when I installed siding, which I paid for, but the company insisted on checking the roof at the time. This was my first claim, and there was no payout. The second time, a similar situation occurred. All my neighbors received new roofs and some partial siding after their inspections. One of the companies asked if they could check my roof, and they found minimal damage of $800, which I chose not to proceed with. I tried to work with my State Farm agent, Mark Peterson, but every time I called or emailed, he deflected me to someone else on his team. They suggested I write a letter to the Chamber of Commerce for some odd reason. Finally, he called me once to recommend a friend who works for another company. I decided to go with American Family for my new house insurance, but I left my cars and old house with State Farm. Now that I sold my old house a couple of weeks ago, new issues have arisen. One of the employees raised my rates by 30%, claiming it was due to the sale of the house. State Farm takes a couple of days to respond to emails, and they are very poor at returning calls. I am still waiting for a call back from my agent after a week, and my email has not been answered either."

"Mark has provided straightforward advice appropriate to our needs for decades, taking into account ages and life changes. Honest guy. Office staff have always been helpful, as well."

"Great people to deal with and fast with getting stuff done for you. Highly recommend"

"Mark has been my agent for more than 20 years. He and his team are always quick to respond and knowledgable. They get me whatever I need. Wonderful to do business with...Highly recommend them!"

"Typical insurance company. One way relationship. When it involves them getting paid they're very attentive, proactive and responsive. When it involves paying money, just delete those qualities, and replace them with shady, unresponsive & negligent."

"Mark and his team have been extremely helpful ensuring we get the appropriate insurance for our home/auto needs. Amy has been very thorough in explaining everything that is covered and their rates are HALF what we are paying with Farmers with better coverage."

"So friendly and attuned to our needs, Amy explained everything about insurance so we could make an informed decision. Mark Peterson is so very thoughtful and attentive, you just know that he is there for you any time."

"Very nice and helpful to get a new policy"

"State Farm helped me understand well my insurance policy and helped me save more money when I bundled up both my car and home insurance. I am glad I made the switch. I feel more confident and secure with State Farm."

"My other insurance company raised my rates more than double without my knowledge mid term with no violations or accidents. I called state farm and they were able to get me a very competitive rate. I appreciate the fast service and friendly manner in which they delt with me. Thank you!"

"My family has been using Mark Peterson for many years. I was originally recommended by my parents. We have thoroughly enjoyed and appreciated the service him and Amy have given. Highly recommend!"

"Great experience working with Amy, at mark Peterson state farm, circle pines MN, she offered me a Great rate, and most importantly 5 star customer service, would highly recommend working with Amy and the team at State farm, Lexington MN, awesome👍"

"Great experience, saved a bunch! Amy was super helpful!"

"My request for a quote was provided very quickly! I was given multiple options - all of which offered better coverage and a less expensive premium than I had been paying! I have already recommended friends!"

"Office staff helpful, friendly is good at explaining things!!"

"Have had nothing but great service from Mark and his staff, especially Amy! Always pleasant and easy to work with, any questions asked were quickly answered, highly recommended"

"I have been so happy with the service we receive from Mark Peterson and the staff over the last 10+ years. He will fight for his customers to get what they deserve if ever there comes a time you have to file claim. Overall a great person! Cannot recommend a better agent for your insurance needs."

"They took the time to explain policies in depth in a very understandable way. Helped us save money and get better coverage."

"Saved us over $800 a year on our insurance package! Very professional and you get to talk to REAL people here in the US."

"Very happy with my recent auto and renters insurance switch. I had been with my previous insurance company for over 3 years and for some reason they kept slowly increasing and now that I have made the switch I am saving over $100.00. The rep I spoke with Amy was very helpful and detailed when explaining her anwsers to my questions. Thanks again!!!"

"Mark and his team are the absolute best. Thank you to Amy and Mark for always going above and beyond to help people."

"We have been with Mark Peterson for over a decade. Great customer service, prompt response and answers to questions. Highly recommend them!"

"Amy is so amazing at what she does. She is always ready to help and she explains everything very clearly. Leaves no room for any confusions or misunderstandings. Highly recommend this place!"

"I highly recommend the Mark Peterson State Farm office. Amy is an amazing agent. She explains everything very thoroughly and is always ready to help. They have the best available prices."

"Thank you to the Mark Peterson Agency for helping me and my wife secure wonderful rates and coverages for our auto insurance! I will refer my friends and family to your agency!"